Are you confident, warm and welcoming with experience working front of house in a fast-paced environment?

Are you truly focused on customer needs and providing exceptional service?

Do you naturally go above and beyond and take pleasure in the finer detail?

Would you enjoy a busy, multi-tasking role in a stunning West End office?

Our client, a dynamic investment management firm, is looking for a genuine team-player to join their Front of House team who are valued by the business for providing an elevated level of service.

What you’ll be doing day-to-day:

• Acting as first point of contact and ambassador for the firm at all times
• Meeting and greeting clients and staff, providing a highly personable and warm welcome
• Managing conference room bookings, using internal software applications
• Responding to meeting room requests and monitoring the diary of events
• Checking set-up and restock of meeting rooms, working closely with catering and tech teams
• Ensuring that all client venue areas, spaces and meeting rooms are immaculate at all times
• Looking out for any defects which may impact on the guest experience
• Helping to coordinate client events
• Liaising with HR on arrangements for new joiners (creating welcome packs etc)
• Organising taxis for guests and hosts

The skills you need to bring:

• Previous experience working front of house in a corporate environment (or strong cabin crew experience)
• A genuine desire to be ‘of service’ to everyone you come into contact with
• Exceptional attention to detail
• Warm, upbeat and engaging manner
• Immaculate personal presentation
• Ability to work in-office every day
• Good MS Office skills

Posted date: 18 Apr 2024